Our Response to Covid-19 | The Brick

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Valued Ontario Customers - We are happy to safely start welcoming you back in stores across Ontario to shop our full assortment with curbside pickup and home delivery available. Click here for details. Valued Quebec Customers - We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Click here for details. Valued Nova Scotia Customers - We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Click here for details. Covid Alert:In-store shopping is currently limited to appliance sales only for all Thompson, Manitoba Brick stores. Click here for details. There are new government restrictions in place throughout Canada regarding COVID-19. For full details by region, please click here. Hey Manitoba! We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Click here for details.
Chers clients estimés de l’Ontario, Nous sommes heureux de vous accueillir à nouveau en toute sécurité en magasin pour magasiner toute notre collection. La cueillette sur le trottoir et la livraison à domicile sont offertes. Cliquez ici pour les détails. Chers clients estimés du Québec, Nous sommes heureux de vous accueillir à nouveau en toute sécurité en magasin pour magasiner toute notre collection. La cueillette sur le trottoir et la livraison à domicile sont offertes. Cliquez ici pour les détails. Chers clients estimés de Nouvelle-Écosse, Nous sommes heureux de vous accueillir à nouveau en toute sécurité en magasin pour magasiner toute notre collection. La cueillette sur le trottoir et la livraison à domicile sont offertes. Cliquez ici pour les détails. Chers clients estimés du Manitoba, Nous sommes heureux de vous accueillir à nouveau en toute sécurité en magasin pour magasiner toute notre collection. La cueillette sur le trottoir et la livraison à domicile sont offertes. Cliquez ici pour les détails. Alerte Covid:Le magasinage en magasin est présentement limité aux ventes d'électroménagers seulement pour tous les magasins Brick du Thompson, Manitoba. Appuyez ici pour obtenir plus de détails. De nouvelles restrictions gouvernementales sont en place partout au Canada concernant la COVID-19. Pour plus de détails par région, veuillez cliquer ici.
The Brick's COVID-19 Measures:
Your Safety Matters to Us
Our goal is to make each store visit as safe as possible for our customers and team members.
 
We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Your health is our priority and we are following public health orders outlined by the Government of Ontario. Hey Nova Scotia!
To comply with recent public health orders mandated by the government of Nova Scotia, our showrooms in Nova Scotia are currently closed, but we are still available by phone or chat for a safe shopping experience. We will make sure you get your product safely as well with free curbside pickup or contactless or room of choice delivery. Hey Manitoba! We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Your health is our priority and we are following public health orders outlined by the Government of Manitoba. Hey Quebec! We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Your health is our priority and we are following public health orders outlined by the Government of Quebec. In-store shopping is currently limited to appliance sales only for all Thompson, Manitoba Brick stores. For all other sales inquiries and questions, we are still available by phone or chat for a safe shopping experience. We will make sure you get your product safely with free curbside pickup, contactless or room of choice delivery.
Nous sommes heureux de commencer à vous accueillir de nouveau en toute sécurité dans nos magasins partout en Ontario afin de magasiner notre gamme complète. Votre santé est notre priorité et nous suivons les exigences de la santé publique énoncées par le gouvernement de l’Ontario. Bonjour Nouvelle-Écosse !
Afin de nous conformer aux récentes ordonnances de la santé publique mandatées par le gouvernement de Nouvelle-Écosse, nos salles d’exposition à Nouvelle-Écosse sont actuellement fermées, mais nous sommes toujours à votre disposition par téléphone ou par clavardage pour une expérience de magasinage sécuritaire. Nous nous assurerons que vous receviez vos articles en toute sécurité grâce à la cueillette sur le trottoir gratuite ou la livraison sans contact ou dans la pièce de votre choix. Bonjour Manitoba! We are happy to safely welcome you back in store to shop our full assortment with curbside pickup and home delivery available. Your health is our priority and we are following public health orders outlined by the Government of Manitoba. Bonjour Québec! Afin de nous conformer aux récentes ordonnances de la santé publique mandatées par le gouvernement du Québec, nos salles d'exposition de Gatineau sont présentement fermées, mais nous sommes toujours à votre disposition par téléphone ou par clavardage pour une expérience de magasinage sécuritaire. Nous nous assurerons que vous receviez vos articles en toute sécurité grâce à la cueillette sur le trottoir gratuite ou la livraison sans contact ou dans la pièce de votre choix. Le magasinage en magasin est présentement limité aux ventes d'électroménagers seulement pour tous les magasins Brick du Thompson, Manitoba. Pour toute autre question sur les ventes, nous sommes toujours disponibles pour vous aider par téléphone ou par clavardage afin d’assurer une expérience de magasinage sécuritaire. Nous nous assurerons que vous receviez votre article en toute sécurité grâce à la cueillette sur le trottoir, la livraison sans contact ou la livraison dans la pièce de votre choix.
 
Face coverings required
in locations
Increased cleaning
of high-touch areas
Wellness & temperature
checks for employees
Physical distancing floor
decals in stores
Physical distancing
& store capcity limitations
Plexiglass dividers between
staff and customers
Regular handwashing
and sanitizing encouraged

Signage & Distancing

We have implemented physical distancing floor decals, workspace distancing practices in-store, and plexiglass customer service dividers to allow for safe interactions between staff and customers. We have also added various signage throughout our stores to inform staff and customers of our adjusted policies.

Cleaning Procedure

Sanitizing stations can be found throughout our stores to ensure all staff and customers are safe before interacting with product. These stations include sanitizer as well as sanitizing wipes. Daily checklists have been placed throughout the store to ensure each area is being properly cleaned and sanitized.

Capacity & Screening

We require physical distancing in all our locations and adhere to provincial regulations by reducing store capacity. Every employee is given a health screening and temperature check before their shift. Updated maximum capacities can be found on signs on the entrances to our stores.

Delivery Protocol

Our stores are conducting pre-screening calls and asking customers not to be in the same room during deliveries. Additionally, we have equipped our delivery and service teams with hand sanitizer and wipes. Our trucks receive a daily interior wipe-down and wearing a mask is required for all home deliveries.
Safe Shopping Experience
With a little awareness and extra effort, we can have a safe shopping experience. Follow the measures below to protect yourself and others from the spread of COVID-19.
 
Plan Your Trip
Try to plan your trip out ahead of time if possible. We suggest that if you need to do any in-store gift shopping, consider doing it as soon as possible. Keep in mind that the earlier you go, the less likely you are to be met with large crowds.
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Book a Shopping
Appointment
If you are not sure exactly what to buy or where to look in our stores, just ask one of our associates to give you a hand. They will happily supply suggestions and guidance from a safe distance, which will limit your time spent in the store, and help you pick ideal gifts. Book an appointment online first!
Book an Appointment  
Special Thanks to our Store, Delivery & In-Home Service Teams.
They have shown their determination and commitment to serving our valued customers during this unprecedented time. Our Teams continue to adapt and rise to the challenges created by COVID-19. We are grateful for their commitment to the safety of our community and Team Members. Thank you for your dedication.