Financing COVID FAQ | The Brick

Promotion Details Détails de la promotion

COVID Alert: As per government bylaws, showrooms Ontario are temporarily closed. We are open for online and phone orders with delivery and curbside pickups available. Click here for details. Alerte COVID: Suite aux directives gouvernementales, magasins des Ontario sont fermés sur une base temporaire. Appuyez ici pour obtenir plus de détails. Manitoba COVID Alert: As per government bylaws, in-store shopping is currently limited to appliances only for all Manitoba Brick stores. Please shop online for our full assortment of products as curbside pickup and home delivery are still available. Click here for details. Manitoba COVID Alert: Conformément aux règlements administratifs du gouvernement, les achats en magasin sont actuellement limités aux électroménagers seulement pour tous les magasins Brick du Manitoba. Veuillez magasiner en ligne pour notre sélection complète d’articles puisque la cueillette sur le trottoir et la livraison à domicile sont encore offertes. There are new government restrictions in place throughout Canada regarding COVID-19. For full details by region, please click here. De nouvelles restrictions gouvernementales sont en place partout au Canada concernant la COVID-19. Pour plus de détails par région, veuillez cliquer ici.

FAQ’S: BRICK VISA CARD AND FINANCING

Q: How can I apply for Financing?

You can apply for financing in any Brick Store with a quick and easy credit application. You can be approved for up to $25,000 in financing within minutes. Just remember to bring a government issued photo-ID and a major credit card. You can also apply online for instant financing. For more information, or to apply now, please go to: https://www.thebrick.com/pages/financing.

Q: What promotional financing plans do you offer?

If you are applying for financing inside a Brick Store, you can take advantage of one of our industry leading no-interest financing plans. Our financing plans include No Payment plans and Equal Monthly Payment Plans.

In-store, you can qualify for up to 18 months with no payments, or up to 36 Equal Monthly Payments, all with no interest. During some special promotions, these offers might be extended even longer!

Online, if you already have a Brick Visa Desjardins Card (the red one), you can qualify for up to 18 months with no payments, or up to 36 Equal Monthly Payments, all with no interest – same as in-store.

If you do not have a credit card already, you can instantly apply online, and if approved, get No-Interest Equal Monthly Payments up to 36 months.

Q: Can I choose which financing plan I want?

In-store, there is a tremendous amount of flexibility on which financing option you can choose, within the range outlined above.

Online, if you already have a Brick Visa Desjardins Card, you can also choose the best financing option for you. If you do not have a card already, and are applying for instant financing, the system will determine which financing option to offer you, based on the size of your purchase:

Size of Purchase (Including Taxes) Financing Option
< $250 3 Equal Payments
$250 - $599 6 Equal Payments
$600 - $1,199 12 Equal Payments
$1,200 - $1,799 18 Equal Payments
$1,800 - $2,399 24 Equal Payments
> $2,400 36 Equal Payments

Q: If I am on a “No Payment” plan, and I do not pay my full balance off by the due date, will all the built-up interest over the period be due?

Absolutely not. The Brick financing plans never have the accumulated interest feature, like many other credit cards. So, if you miss your payment due date, the interest would start to apply from that statement period and moving forward.

Having said that, in order to ensure your credit score rating is preserved and not negatively impacted, we highly encourage you to make your payments on time and truly take advantage of our no-interest offers.

Q: Which bank issued my financing/credit card?

The Brick has 2 financing partners: Desjardins Card Services and Flexiti Financial.

If you have an account number that starts with a 4530 and your credit card is Red, your card is issued by Desjardins Card Services

If you have an account number that starts with a 6374 and your credit card is Blue, your card I issued by Flexiti Financial

For the most accurate information on the following inquiries, please contact the appropriate financial institution:

  • Balance Inquiries
  • Payment Inquiries
  • Address Changes
  • Online Statements

Contact Info:

Desjardins Card Services
1.800.363.3380

Flexiti Financial
1.877.259.3745

Q: Can I make my payments through mobile/online banking?

Yes. Both types of credit cards issued by The Brick and its financing partners allow for online/mobile payments. To ensure you have the most accurate ‘payee’ for your online banking, please contact your financial institution prior to initial setup.

Q: Who can I contact to correct an error in my financing promotion (type of financing or length of promotion)?

Please call us at 1-800-465-2742 or send us an email to brickcard@thebrick.com and we respond to your request within two business days. Our hours of operation are Mon-Fri, 8am to 5pm MST.

Q: I am having a hard time understanding my statement, and determining what amounts are due, and when. Is there somewhere I can go to better understand my Brick Visa Desjardins Card statement?

Yes, we have provided a very detailed "Your Account Statement Explained" document to help you navigate your personal statement. Because your Brick Visa Card is a dual card with 2 distinct credit lines, the statement has to outline various balances, payments, and due dates for each – making it a little more complicated than a typical credit card statement. However, we hope that the attached document helps you better understand it. If not, feel free to contact your lender directly.

Q: Will there be any payment relief or assistance if my employment is affected by the current economic slowdown and specifically the COVID-19 pandemic?

The Brick and our financing partners recognize the hardship that some of our customers may be going through at this time; and as such, Desjardins and Flexiti have put a program in place to provide assistance on a case-by-case basis. If you feel you are unable to meet your payment obligations on your Brick Visa Desjardins Card or your FlexitiCard, please contact the appropriate lender and discuss your options.

Q: If I enrolled in the Payment Protection or Payment Defender insurance coverage when I applied for financing, and I lost my income, can I benefit from the insurance coverage?

Yes. If you are currently enrolled, in good standing, in the credit insurance coverage provided by Trans Global Insurance, and you either lost your job, got hospitalized with illness, got critically ill, or worse, you should call Trans Global Insurance’s claims department and see if you qualify for claim.

Contact Info:

Trans Global Insurance
1.844.930.6022
clientcare@transglobalinsurance.ca